Technical Help
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Greater Phoenix Digital Library
Looking for help getting started using the Greater Phoenix Digital Library?
Click here.
OverDrive How-To videos
List of Compatible Devices
Still having trouble? Email us at
info.overdrive@mesaaz.gov.
* In order to facilitate troubleshooting, please include the following
information in your correspondence:
- Steps to reproduce the problem
- Exact text of any error message
- URL(s) of any error page(s)
- Library card number
- Title(s) of problem download(s)
- Make and model of mobile device
- Operating system (Windows Mobile 6, Palm OS 5, etc.)
- Internet browser and version
You may also leave us a message and we will return your call. Please leave a
detailed message at (480) 644-3720.
*Please note: We only answer question pertaining to the use of our
electronic resources. We are unable to answer questions regarding personal
computers or devices.